Our Pledge

We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong .

Collection of Personally Identifiable Information

When you visit our web site(s), we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our web site will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analysing web surfers' viewing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the web site. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our web sites.

Types of Personally Identifiable Information Collected

At times, you may be required to give your personally identifiable information including, but not limited to, your name, gender, age, identity document number, telephone number, fax number, home address, email address, credit card information, bank account number, education level, occupation, household income, interests and favourite activities etc. Refusal to provide such information may deny you of access to certain parts of our web site, or may render us unable to handle any application or request you are making, or may otherwise defeat the objectives of your visit. If you are under the age of 18, consent from your parent or guardian is required before you give us any personally identifiable information.

Use of Personally Identifiable Information Collected

Specific purposes for which your personally identifiable information may be used are set out in our Personal Information Collection Statement.

Direct Marketing

If you have once given us your personally identifiable information, you may receive from us or from our affiliated companies from time to time telephone calls, email and direct mailings containing promotional materials. If you do not want to receive them, please write to our Customer Services Manager. You may be asked to indicate your preference before signing up for any of our paid services.

Customer Services Manager
PARKnSHOP
6th Floor, Watson House,
1-5 Wo Liu Hang Road, Fotan,
Shatin, New Territories
Email Address: ParknshopCS@asw.com.hk

Retention of the Information

In your dealings with us, we retain records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period. We do not offer online facilities for you to delete personal data held by us.

Disclosure of Information

Normally, we may share your information with, or transfer it to, Cheung Kong (Holdings) Limited, Hutchison Whampoa Limited, their respective subsidiaries and affiliated companies and any company in which the same has an interest (collectively "Cheung Kong and Hutchison Group"). For details, please refer to our Personal Information Collection Statement. If you do not want to have your information disclosed to any third party, please write to our Customer Services Manager.

Customer Services Manager
PARKnSHOP
6th Floor, Watson House,
1-5 Wo Liu Hang Road, Fotan,
Shatin, New Territories
Email Address: ParknshopCS@asw.com.hk

Access to and Correction of Information

If you want to access and/or correct your personally identifiable information which you have given us via Internet, you may write to our Customer Services Manager. We may charge you a reasonable fee for each successful access current from time to time. However, such fee will be waived if the access is necessary to make a genuine and reasonable correction.

Customer Services Manager
PARKnSHOP
6th Floor, Watson House,
1-5 Wo Liu Hang Road, Fotan,
Shatin, New Territories
Email Address: ParknshopCS@asw.com.hk

Security

All personal data you provide to us is secured on our web site with restricted access by authorized personnel only. Our online registration process uses the SSL protocol link for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy is maintained.

Enquiries

Should you have any enquiries concerning our Privacy Policy Statement,please feel free to contact our Customer Services Manager.

The address is as follows:-
Customer Services Manager
PARKnSHOP
6th Floor, Watson House,
1-5 Wo Liu Hang Road, Fotan,
Shatin, New Territories
Email Address: ParknshopCS@asw.com.hk

(Please note that this Statement may be amended from time to time without prior notice. You are advised to check it on a regular basis.)

Notice On Disclaimer,Copyright and Limitation of Liability

1. Application This notice applies to:
   1. the use of PARKnSHOP.com;
   2. all information stored on or receivable through this or any other PARKnSHOP.com server ("Information"); and
   3. any goods or services offered, accessed or obtained through PARKnSHOP.com, PARKnSHOP Supermarket, PARKnSHOP Superstore, PARKnSHOP Express and PARKnSHOP Megastore (collectlvely "PARKnSHOP") by you ("the User").
      This notice limits the liability of PARKnSHOP - a division of A.S. Watson Group (HK) Limited and its associated companies, subsidiaries, employees, agents, contractors and any third party Information provider (collectively "A.S. Watson") in relation to any such use, Information, goods and services.
2. Copyright
   The Information may be protected under intellectual property laws and rights (including without limitation laws protecting copyright). If the User downloads, copies, transmits, publishes, stores or otherwise uses the Information without the consent of the owner of such rights, the User may infringe such laws or rights. It is the User's responsibility to determine whether any such infringement ("Copyright Infringement") will occur.
3. General Disclaimer
   A.S. Watson expressly disclaims any responsibility, representation or warranty:
   
   1. in relation to the quality, operation, use, accuracy, or timeliness of, or the fitness or use for any purpose of, PARKnSHOP.com or the Information;
   2. in relation to any goods or services accessed, offered or obtained through PARKnSHOP.com or pursuant to the Information;
   3. that any access to PARKnSHOP.com or the Information will be uninterrupted or error free or that the Information does not contain any viruses, or contaminating or destructive properties;
   4. that the Information will not be objectionable or offensive to the User or any other person;
   5. for any error, omission or misstatement in or arising from the Information.
      A.S. Watson does not endorse or recommend any person, organisation, name, product or service referred to in the Information, nor does the Information constitute A.S. Watson's views or opinions. A.S. Watson will not be a party to any transaction between the User and any third person in any way relating to the Information or made through PARKnSHOP.com unless and only to the extent expressly stated in writing otherwise.
4. Third Parties Websites
   PARKnSHOP.com may contain materials produced by third parties or links to other websites. A.S. Watson accept no responsibility or liability in respect of any such third party materials or for the operation or content of other websites (whether or not linked to PARKnSHOP.com) which are not under A.S. Watson's direct control. A.S. Watson reserves the right to require the removal of any link from another website to PARKnSHOP.com which is installed without obtaining the prior written consent of A.S. Watson.
5. Limitation of Liability
   A.S. Watson shall not be liable to the User or any other person whether in tort, contract, statute or otherwise (including without limitation for negligence, breach of contract, defamation, or intellectual property right infringement) for:
   1. any direct loss;
   2. any consequential or indirect loss (including without limitation loss of revenue or profits); or
   3. the User's liability to any other person, which is suffered or incurred by the User or any other person arising under or in any way out of the Information or PARKnSHOP.com's use.
6. Confidentiality
   A.S. Watson does not warrant (and accepts no responsibility for) confidentiality of any information or data whether personal or otherwise transmitted through PARKnSHOP.com. A.S. Watson's current practice is to take reasonable steps to maintain confidentiality.
7. Availability and Suitability of Services
   Availability and Suitability of Services A.S. Watson does not warrant that the information or materials contained in PARKnSHOP.com are current or accurate or that any of the products or services featured on PARKnSHOP.com are available. A.S. Watson may change the materials appearing on PARKnSHOP.com at any time without notice.
8. Indemnity
   In consideration of A.S. Watson allowing the User access to the Information and/or PARKnSHOP.com, the User agrees:
   1. not to carry out or allow any Copyright Infringement;
   2. not to use the Information or the User's access to PARKnSHOP.com for any illegal, improper, obscene or defamatory purpose;
   3. to take all steps to ensure the Information does not damage the User's information or systems;
   4. to ensure that all information which you provide to PARKnSHOP.com is true and accurate to the best of your knowledge;
   5. to A.S. Watson conducting research on access to the Information;
   6. to all A.S. Watson's disclaimers and limitations of liability set out in this notice; and
   7. to A.S. Watson's personal data policies current from time to time applying.
9. Indemnity
   User agrees to hold A.S. Watson harmless and indemnify A.S. Watson against all losses, damages, claim,demands, liabilities, costs (including legal costs), and expenses in connection with your use of PARKnSHOP.com in breach of the terms and conditions herein or negligence.
10. Law and Severability
    Hong Kong law governs this notice, and each part of this notice shall apply to the extent permitted thereby. Any part of this notice which is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction only to the extent of the prohibition or unenforceability. That does not invalidate the remaining parts of this notice nor affect the validity or enforceability of that part in any other jurisdiction. Where this disclaimer is available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.

Enquiries

Should you have any enquiries concerning our Privacy Policy Statement, please feel free to contact our Customer Services Manager. The address is as follows:-

Customer Services Manager
PARKnSHOP
6th Floor, Watson House,
1-5 Wo Liu Hang Road, Fotan,
Shatin, New Territories
Email Address: ParknshopCS@asw.com.hk

Personal Information Collection Statement

As a PARKnSHOP customer, it may be necessary for you to provide us with your personal information ("Personal Data") when you apply to us and or continue to subscribe with us for a service and/or product ("Services"). If your Personal Data is incomplete or incorrect, we may not be able to provide or continue to provide the Services to you.

We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the laws of Hong Kong and are as set out in this Policy Statement.
You agree that your Personal Data provided by you to us may be used and retained by us for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time :

1. providing the Services;
2. marketing of goods and/or services by us, our agents or our subsidiaries, in relation to the Services and marketing of any good and/or service by any company within Cheung Kong and Hutchison Group;
3. processing of any benefits arising out of or in connection with the Services;
4. analyzing, verifying and/or checking of your credit,payment and/or status in relation to the provision of the Services;
5. processing of any payment instructions, direct debit facilities and/or credit facilities requested by you;
6. enabling the daily operation of your account and/or the collection of amounts outstanding in your account in relation to the Services; and
7. enabling us to comply with our obligations to interconnect or other industry practices.

You further agree that we may disclose and transfer (whether in Hong Kong or abroad) to our agents, contractors, any telecommunications operators, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, any other persons under a duty of confidentiality to us, any company within Cheung Kong and Hutchison Group and any of our actual or proposed assignees or transferees of our rights with respect to you to use, disclose, hold, process, retain or transfer such Personal Data for the purposes mentioned above.

In addition, in accordance with your agreement with us, we may disclose and transfer your Personal Data (whether in Hong Kong or abroad) to any company within Cheung Kong and Hutchison Group and to include that Personal Data in one or more databases held by us or Cheung Kong and Hutchison Group (which may contain other information collected by us or Cheung Kong and Hutchison Group) for the marketing of goods and/or services by us and/or Cheung Kong and Hutchison Group and for the performance of procedures for comparing Personal Data with other information supplied by you to us and/or Cheung Kong and Hutchison Group for the above purposes. If you do not wish to receive marketing information from us with respect to goods and/or services not related to or in connection with the Services, or for us to disclose, transfer or use your Personal Data for the purposes as set out in this paragraph, please write to us at the address below quoting your name, address and account number(s).

Under and in accordance with the laws of Hong Kong , you have the right to:

1. check whether we hold any of your Personal Data;
2. access your Personal Data held by us;
3. require us to correct any Personal Data which is inaccurate;
4. ascertain our policies and practices (from time to time)in relation to Personal Data and the types of Personal Data held by us.

In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any Personal Data access request. All requests for access to or correction of Personal Data or information regarding policies and practices and types of Personal Data held should be in writing and addressed to :

Customer Services Manager
PARKnSHOP
6th Floor, Watson House,
1-5 Wo Liu Hang Road, Fotan,
Shatin, New Territories
Email Address: ParknshopCS@asw.com.hk

Trade Mark Notice

Watsons / Fortress/ PARKnSHOP are trade marks of the A.S. Watson Group and has registered trade marks and pending trade mark applications in a number of countries. Any unauthorised use or reproduction of the trade marks may amount to an infringement of the rights of the A.S. Watson Groups.