Delivery Details

Convenient delivery times
The following delivery time slots are available.

Delivery Services to HK Island
Purchase Time Delivery Time
Before 10am 2pm - 6pm (Same Day)
11am - 4pm 9am - 1pm (Next Day)
5pm - 10pm 2pm - 6pm (Next Day)
Delivery Services to Kowloon and New Territories
Purchase Time Delivery Time
9am - 7pm 9am - 6pm (Next Day)
Notes:
  • Orders will be delivered within seven days from the day of order.
  • Delivery will be delayed if a typhoon signal No.8 is raised or a black rainstorm warning is in effect.
  • Delivery service is not available to the Outlying Islands (except Ma Wan, Discovery Bay, Tung Chung & Hong Kong International Airport)
  • For bulk purchases of more than one case, we will confirm the delivery day with you directly.
Charges
  • Home delivery is free when you spend HK$500 or more.
  • A HK$30 delivery charge is applicable to purchases under HK$500 (including delivery to Discovery Bay).
Remarks
  • Prices shown on greatfoodhall.com may vary from those found in-store.
  • The prices charged are those applicable on the day you order.
  • Only 4 units of baby milk powder of can be ordered in each transaction.
  • The delivery service is only available in Hong Kong. There is no overseas delivery.
  • Home delivery is not available to areas that cannot be reached directly by our vehicles, or buildings without a functioning lift to the 3/F or above.
  • As our vehicles cannot reach Big Wave Bay Village or Shek O without permission letters, customers must collect deliveries to these areas in the car park.
  • All orders are subject to confirmation of final availability and greatfoodhall.com reserves the right to reject the order in the event that any of the products or services requested are unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email before delivery.
  • Please note that all goods will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody in. We cannot accept responsibility for goods left outside at the customer's request.